Shipping policy

Effective Date: August 6, 2026

At Airhumidifier, we are committed to processing and delivering your order as efficiently as possible. This Shipping Policy explains how orders are prepared, shipped, and delivered. Please review the information below before placing your order.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully authorized and confirmed.

Business days are Monday through Friday and do not include weekends or public holidays.

Once your order has been processed, it will be prepared for shipment and handed over to one of our shipping partners.

Order Cut-Off Time

Orders submitted before 5:00 PM Eastern Standard Time (GMT-05:00), New York, are forwarded for processing beginning on the next available business day.

Orders received after the daily cut-off time, on weekends, or on holidays will begin processing on the following business day.

Delivery Time

After processing, most orders are delivered within 7–12 business days.

Delivery estimates begin once the order has been shipped and may vary depending on:

  • Shipping destination

  • Carrier operations

  • Seasonal shipping volume

  • Weather conditions

  • Unexpected transportation delays

While we work hard to meet estimated delivery windows, delivery dates cannot be guaranteed.

Shipping Rates

We proudly offer Free Standard Shipping on all eligible orders.

There are no additional standard shipping charges at checkout.

If expedited shipping becomes available in the future, available options and pricing will be displayed during checkout.

Order Tracking

Once your order has been shipped, a shipping confirmation email will be sent to the email address used during checkout.

If tracking is available from the carrier, your tracking number and shipment updates will be included in that email.

Please allow up to 48 hours for tracking information to become active after your package has been dispatched.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address before placing an order.

Airhumidifier is not responsible for delays, failed deliveries, or additional shipping charges resulting from:

  • Incorrect addresses

  • Missing apartment or suite numbers

  • Invalid postal codes

  • Incomplete recipient information

If you notice an error in your shipping details, please contact us as soon as possible. We will make every reasonable effort to update the information before your order is shipped, but changes cannot be guaranteed once processing has begun.

Multiple Shipments

When an order contains multiple items, products may occasionally be shipped separately depending on inventory availability or warehouse location.

If this occurs, you may receive more than one tracking number, and your items may arrive on different dates.

No additional shipping charges will apply for split shipments.

Delivery Delays

Although most orders arrive within the estimated delivery timeframe, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather

  • Transportation disruptions

  • Carrier delays

  • Customs inspections (where applicable)

  • High seasonal demand

  • Natural disasters or other unforeseen events

We appreciate your patience should such delays occur.

Lost or Delayed Packages

If your package appears to be significantly delayed or has not arrived within a reasonable period after the estimated delivery window, please contact our customer support team.

We will work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.

Damaged Deliveries

If your order arrives visibly damaged, please contact us within 48 hours of delivery.

To help us review your claim promptly, please include:

  • Your order number

  • Photos of the damaged product

  • Photos of the shipping package

  • A brief description of the issue

We will review your request and provide an appropriate resolution in accordance with our policies.

Incorrect or Missing Items

If you receive the wrong item or if any item is missing from your order, please notify us within 7 days of delivery.

Our support team will investigate the issue and work with you to arrange a suitable solution.

Returned Shipments

Packages returned to us due to an incorrect address, refusal of delivery, or failure to collect the shipment may be eligible for reshipment once received by our warehouse.

Additional shipping charges may apply if the return resulted from customer-provided address errors or unsuccessful delivery attempts.

Contact Us

If you have any questions about shipping or need assistance with your order, please contact us.

Airhumidifier

Website: https://airhumidifier.shop

Email: support@airhumidifier.shop

Phone: +1 (929) 548-5946

Business Address:

3334 Eastchester Rd

Bronx, NY 10469

United States

Business Hours:

Monday – Friday

9:00 AM – 6:00 PM (GMT-05:00) Eastern Standard Time (New York)